Patient
Outreach

Outreach Services: Communication is crucial to effective patient care and disease management, which also can improve quality and minimize potential waste in cost and time of repeat visits. MedPharm Services can design a patient outreach plan that is specifically tailored to your business needs, including:

• Reminding patients of an upcoming screening or test with necessary pre-appointment planning via automated appointment reminders
• Promoting upcoming flu shot clinics or health events with the ability to direct connect back to the practice or our contact center for patient scheduling
• Encouraging participation and registration of patient portal to help meet Meaningful Use objectives
• Surveying patients for feedback on clinical or operational improvement opportunities or service recovery